22°C22°CPrivacy Policy
Discover how we protect your data with industry-leading security measures
GDPR Compliant
EU Data Protection
SSL Encryption
Secure Transactions
Secure Storage
Protected Servers
Data Control
You're in charge
How We Handle Your Data
Our secure data handling process ensures your information is protected at every step
Collection
Data is collected securely through encrypted channels
Processing
Information is processed in secure environments
Storage
Data is stored with military-grade encryption
Data We Collect
Transparent information about the data we collect
Essential Information
To provide you with the safest and most memorable balloon safari experience, we collect:
- Name and contact information for booking confirmation and updates
- Age and health information to ensure flight safety
- Payment details processed through secure payment gateways
Optional Information
To enhance your experience, you may choose to provide:
- Dietary preferences for your champagne breakfast
- Hotel information for pickup service
- Special occasion details for customized experiences
How We Use Your Data
Understanding how we process your information
Your data is used exclusively for:
- Processing your balloon safari reservation
- Ensuring your safety during the flight
- Providing personalized customer service
- Sending essential flight information and updates
Marketing Communications
We only send promotional content with your explicit consent, which you can withdraw at any time.
How We Protect Your Data
Our commitment to data security
Security Measures
We implement industry-leading security measures:
- 256-bit SSL encryption for all data transmission
- Regular security audits and updates
- Strict access controls and staff training
- Secure data centers with 24/7 monitoring
Data Retention
We keep your data only for as long as necessary and you can request deletion at any time.
Security Certifications
Verified and certified by leading security authorities
Your Privacy Controls
Manage how your data is used
Essential Information
Required for booking and safety
Marketing Communications
Receive updates and special offers
Analytics Cookies
Help us improve our service
Have Questions About Your Data?
Our dedicated privacy team is here to help you understand how we protect your information